Can’t log in to Canvas?
Some common problems and solutions are listed below
- We couldn’t find an account with that username
- Search your emails for “firstname.lastname@example.org” and accept the invitation. Once you’ve created your account try to log in again.
- If you can’t find the invitation, send an email to email@example.com.
- Incorrect / Forgotten password
- If you can’t remember your password you can reset it using the “Forgot password” button. We cannot reset your password for you, it must be done through the forgot password link.
- If you need any further assistance you can email firstname.lastname@example.org or call the school during office hours.
- Logging in to Canvas (Video) (Help sheet)
- Adjusting notification settings (Video) (Help sheet)
- Checking your child’s grades (Video) (Help sheet)
- Checking your child’s calendar (Video) (Help sheet)
Recommended Canvas Notification Settings
The below are the recommended settings that Endeavour are suggesting to ensure you receive all of the main information that you require whilst not overloading you with too many notifications.